Terms of use

Version 2 (27 September 2026).

Article 1 – Publisher

These terms are offered by MarcoPlot, a société par actions simplifiée unipersonnelle (single-shareholder simplified joint-stock company) with a share capital of EUR 1, registered with the Nancy Trade and Companies Register (R.C.S. Nancy) under number 102 825 239, having its registered office at 25 avenue du Vingtième Corps, 54000 Nancy, France, intra-EU VAT number FR15102825239 (the “Publisher”). The Publisher's contact details are given in the legal notice of the marcoplot.com website.

Article 2 – Definitions

• “Free Plugin”: each free WordPress plugin published by the Publisher under a name beginning with “MarcoPlot Booking” (for example MarcoPlot Booking Venue), distributed free of charge under the GNU General Public License, version 2 or any later version (the “GPL”).
• “Pro Plugin”: the paid add-on plugin published by the Publisher for a Free Plugin (for example MarcoPlot Booking Venue Pro), distributed under the GPL to subscription holders.
• “Software”: the Free Plugin and the Pro Plugin.
• “Services”: the services the Publisher provides to subscription holders: issuing and verifying the licence key, making updates available, and support.
• “User”: the natural or legal person who uses the Software or subscribes for the purposes of their business.
• “Customers”: the persons who make a booking with the User.
• “Payment Features”: any feature of the Software that requests, collects or refunds an amount from a Customer through the Payment Provider, including payment in full online, a part-payment (acompte) paid online with the balance paid at the venue, and refunds, whether made by the User or automatically by the Pro Plugin.
• “Customer Texts”: the texts the Software shows or sends to Customers (the booking page, the booking terms, and emails), produced from the User's settings and, in the Pro Plugin, from the User's own wording.
• “Payment Provider”: Stripe or any other provider with which the User holds an account.

Article 3 – Purpose and acceptance

3.1. These terms govern the use of the Software and the provision of the Services.

3.2. For a Pro Plugin, the User accepts these terms and the terms of sale by ticking the box provided at checkout, before paying.

3.3. A User of the Free Plugin alone is bound by the GPL only; the Payment Features and every other feature of the Free Plugin are available without accepting these terms.

3.4. The person accepting these terms represents that they are authorised to bind the User.

3.5. A new version of these terms applies to a current subscription from its next renewal, notified as provided in Article 8.3 of the terms of sale, and to new subscriptions from its publication.

Article 4 – Business use only

The User represents that it is acting for purposes within its trade, business, craft or profession. The Software and the Services are not intended for consumers. A person acting as a consumer must not accept these terms or subscribe.

Article 5 – Software licence

5.1. The Software is distributed under the GPL. Nothing in these terms restricts the rights the GPL grants to the User, including the rights to copy, modify and redistribute the Software.

5.2. In accordance with sections 11 and 12 of the GPL, the Software is provided without warranty, to the extent permitted by applicable law.

Article 6 – The Publisher's role

6.1. The Publisher provides software only and, to subscription holders, the Services. It is not a party to any contract between the User and its Customers, nor to the contract between the User and the Payment Provider.

6.2. The Publisher never takes possession of any amount paid by Customers. Payments are processed by the Payment Provider, on the account opened by the User. The Publisher provides no payment service.

6.3. The Publisher provides no legal, tax or accounting advice. Neither the Customer Texts nor the documentation constitute such advice.

6.4. The Software is installed and operated on the User's website, under the User's control. The Publisher has no access to that website or to Customer data.

Article 7 – The User's responsibilities

The User is solely responsible for:

a) choosing, drafting, publishing and applying its cancellation, part-payment and refund policies, and for their compliance with the law applicable to its relationship with each Customer;

b) informing its Customers of its booking, payment, cancellation and refund terms and obtaining their agreement to them;

c) every amount requested, charged, retained or refunded to a Customer, and any resulting dispute, chargeback or claim;

d) complying with its commitments to the Payment Provider;

e) the processing of personal data about its Customers, for which it is the controller;

f) its tax and accounting obligations;

g) checking the configuration of the Software before going live and after every change or update.

Article 8 – Customer Texts

8.1. The Customer Texts are produced from the User's settings; the Pro Plugin lets the User change their wording.

8.2. Before going live and after every change, the User checks that the Customer Texts, including the booking terms it writes, match its policies and the law applicable to it.

8.3. The Publisher provides no policy template or legal reference, and gives no assurance that the Customer Texts comply with any law.

8.4. Disputes between the User and its Customers, or between the User and an authority, about the policies the User publishes are outside the scope of the Services.

Article 9 – The Publisher's commitment for the Services

9.1. During the subscription, the Publisher will use reasonable efforts to issue the licence key, make the updates it publishes available, and respond to support requests.

9.2. The Publisher does not warrant that the Software or the Services will be error-free, uninterrupted, or suited to the User's particular needs.

Article 10 – Disclaimer of warranties

SUBJECT TO ARTICLE 9.1 AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Article 11 – Limitation of liability

11.1. To the extent permitted by applicable law, the Publisher is not liable for the consequences of the User's choices and decisions referred to in Articles 7 and 8, including amounts requested, charged, retained, uncollected or refunded, Customer claims and chargebacks, penalties imposed by any authority, and fees or measures applied by the Payment Provider.

11.2. To the extent permitted by applicable law, the Publisher is not liable for indirect loss, including loss of revenue, profit, goodwill, data or reputation.

11.3. For any other loss, whatever its cause, the Publisher's total liability under these terms is limited to the amount of the last payment made by the User to the Publisher before the event giving rise to the loss. Where the User has made no payment to the Publisher, the Publisher's liability is excluded to the extent permitted by applicable law.

11.4. The limitations and exclusions in this Article do not apply:

a) in case of gross negligence or wilful misconduct by the Publisher;

b) to death or personal injury;

c) to any liability that cannot be limited or excluded under mandatory law.

11.5. The parties acknowledge that Articles 10 and 11 reflect a freely agreed allocation of risk, proportionate to the price of the Services and to the Free Plugin being free of charge.

Article 12 – Indemnity by the User

To the extent permitted by applicable law, the User shall indemnify the Publisher against any claim by a Customer, an authority or the Payment Provider arising from the policies published by the User or from amounts requested, charged, retained or refunded by the User, unless the claim results from the Publisher's fault. The User bears any resulting award and the reasonable costs of defence. The Publisher will notify the User of any such claim without undue delay.

Article 13 – Proof of acceptance and personal data

13.1. Acceptance of a Pro Plugin subscription is recorded by Stripe with the order (date and time, the email address given, and the version in force identified by its date).

13.2. The Publisher's privacy policy, published on the marcoplot.com website, describes the processing of data given when ordering and when the licence key is used.

13.3. These electronic records are evidence between the parties unless proven otherwise.

Article 14 – Severability

If any provision of these terms is deemed unwritten or held invalid, the remaining provisions continue to apply.

Article 15 – Subscription terms

The price, duration, renewal and termination of the Pro Plugin subscription are governed by the Publisher's terms of sale, published on the marcoplot.com website.

Article 16 – Language

These terms are drafted in French. Translations are provided for information; in case of discrepancy, the French version prevails.

Article 17 – Governing law and jurisdiction

17.1. These terms are governed by French law.

17.2. WHERE THE USER HAS CONTRACTED AS A MERCHANT (COMMERÇANT), ANY DISPUTE RELATING TO THESE TERMS FALLS WITHIN THE EXCLUSIVE JURISDICTION OF THE COURTS OF NANCY.